Local help
Public lines and offices for the St. Louis area and Missouri, sorted by when you would call them. Every number below was copied from the organization's own page, and nobody here paid to be listed.
Most of these offices were built for families who live nearby. They still take calls from a daughter in Denver or Dallas; it helps to have her full address, her date of birth and a short description of what changed ready before you dial. Write down the name of whoever you speak to, because you may not reach the same person twice.
If you believe she is hurt or in danger right now, call 911 and give her street address. Everything else on this page can wait until that call is made.
United Way 211 lists a trained resource specialist available 24/7, plus chat and text on weekdays. Use it when it is late and you need someone to find a local service.
Dial 211 from a local phone, or 1-800-427-4626. TTY 866-385-6525.
Checked against the official page on 12 September 2026: https://www.211helps.org/
For the family of someone with a memory diagnosis, or a daughter worried about memory who needs to talk the next step through. It does not replace her doctor.
1.800.272.3900
Checked against the official page on 12 September 2026: https://www.alz.org/help-support/resources/helpline
The area agency on aging for St. Louis, St. Charles, Franklin and Jefferson counties. Its Community Options Specialists answer questions about Meals on Wheels, transportation, caregiver support, in-home services, Medicare or Medicaid, and long-term care applications.
Community Options Specialist (636) 207-0847. Main line (800) 243-6060. 14535 Manchester Road, Manchester, MO 63011.
Checked against the official page on 12 September 2026: https://www.agingahead.org/about-us/contact-us/
Meals on a short or long-term basis for homebound adults 60 and older who cannot prepare a balanced meal or get to a community meal site, with friendly safety checks. Aging Ahead says its meals are provided without charge and donations are welcome.
Ask through the Community Options line above.
Checked against the official page on 12 September 2026: https://www.agingahead.org/what-we-do/meals-on-wheels/
Support for unpaid caregivers, which the page says may include in-home respite, adult day services and minor home safety changes, as funding permits.
(636) 207-0847
Checked against the official page on 12 September 2026: https://www.agingahead.org/what-we-do/community-options-and-services/im-a-caregiver/
Serves older adults who live inside the City of St. Louis. Its page notes that city residents with relatives out of state are referred to the agency where the relative lives, so check which side of the city line her house sits on.
(314) 612-5918, Monday to Friday 8 a.m. to 5 p.m. 1520 Market, Room 4086, St. Louis, MO 63103.
Checked against the official page on 12 September 2026: https://www.stlouis-mo.gov/government/departments/human-services/aging-services/index.cfm
Listed on the St. Louis Area Agency on Aging page as a source of information about the long-term care system, levels of care and financial options.
314-918-8222
Checked against the official page on 12 September 2026: https://www.stlouis-mo.gov/government/departments/human-services/aging-services/index.cfm
Free civil legal help for low-income individuals and the elderly in 21 counties of eastern Missouri. A starting point when papers or money questions need a lawyer and cost is a barrier.
800.444.0514
Checked against the official page on 12 September 2026: https://www.lsem.org/
The Missouri Department of Health and Senior Services uses this line to direct callers to the right local area agency on aging.
1-800-235-5503
Checked against the official page on 12 September 2026: https://health.mo.gov/partners-providers/area-agencies-aging
For suspected abuse, neglect or financial exploitation of an adult. The state lists hotline hours of 7 a.m. to 8 p.m., seven days a week, and an online report option.
1-800-392-0210. Relay Missouri 1-800-735-2966.
Checked against the official page on 12 September 2026: https://health.mo.gov/report-adult-abuse/stop-adult-abuse
Missouri's State Health Insurance Assistance Program, formerly called CLAIM. It describes itself as free, unbiased, confidential Medicare counseling that sells nothing.
800-390-3330
Checked against the official page on 12 September 2026: https://missouriship.org/
A public service of the Administration for Community Living that connects callers with services near an older adult's address.
1-800-677-1116
Checked against the official page on 12 September 2026: https://eldercare.acl.gov/
Publishes a handbook written for long-distance caregivers and runs a toll-free line.
800.445.8106
Checked against the official page on 12 September 2026: https://www.caregiver.org/resource/handbook-long-distance-caregivers/
The professional association for Aging Life Care professionals, also known as geriatric care managers, with a search for a care manager near her. We list the directory, not any individual manager.
Search online at aginglifecare.org.
Checked against the official page on 12 September 2026: https://www.aginglifecare.org/
No hospitals are rated here, and no private companies appear in this directory. The one sponsor on the site, New Plan Care Solutions, lives on the home page with its disclosure. If a number on this page has changed, the organization's own page wins; tell us through the route on how we write.